Like it or your money back

Since Jewelry is a very personal item, sometimes you just need to see it in person before you know it's right for you. Thats why we offer a full 30 day money back guarantee. We want you to be happy with your purchase, and if you don't like your item for any reason, you can return it for a full refund.

The products(s) must be returned in new condition in the original packing materials. For returns, a full refund of the purchase price will be issued less shipping charges. If you're returning an item that is damaged, we will provide you with a prepaid postage return label and cover return shipping if the item is being replaced.

Custom items

Any product that is custom made and not an in-stock item is considered a one-of-a-kind piece and is not eligible for return/refund. This is generally for rings where stones are set prior to shipment, but may also include certain pendants, earrings and other jewelry items where custom set stones are involved. If you're not sure if an item is custom made and eligible for return, please contact us prior to purchasing.

Modified items

Any item that is re-sized or engraved prior to shipping is not eligible for return or refund. We recommend you purchase the item and have it sized/engraved locally after you have been able to inspect it to make sure you like the product. Any item that has been altered or modified by us or someone else in any way is not eligible for return/refund.

Please email us so we can create an RMA before sending your item back.

Our address for returns is:

JSN RMA
9218 Metcalf, Ste 362
Overland Park, KS 66212
Loading...